SHORT STOP CHEM-DRY CUSTOMER REVIEWS
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We’d love to hear about your experience with our team here at Short Stop Chem-Dry. You can leave us a review by clicking on any of the review icons below! Scroll down to read customer reviews from others that have used our services.
Featured Review:
Bonnie H. March 2019I want to give a shout out for Cheryl the owner of Short Stop Chem-Dry, on Crocker in Harrison Twp. I had a bad experience with another Chem-Dry person. Cheryl came to my house to see what was going on. She was great! She offered to fix the damage plus clean all carpet for a price I couldn’t even get the 1 bedroom for. I’m sorry I didn’t get the ladies name that was with Cheryl, but thank you to both. Great customer service…I will be recommending this franchise, owned by ladies. So if you use Chem-Dry make sure it’s the one on Crocker & Harper Clinton Twp. 586-612-1830.
From 351 reviews
A wonderful experience. Cheryl and Dalton are a great team. Professional, patient and efficient. My couch looks brand new they got all of the stains out. thank yall for an awesome job and experience!! Cheri
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Thank you so much 💕 great to meet you 😊
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Professional staff and great service!
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Thank you so much!
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They did a good job. 100% recommend it.
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Thank you Maryan! Always happy to help with any carpet or upholstery cleaning needs.
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Thoroughly cleaned all carpets and removed all stains,, Dried quickly and smelled great,
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Thanks for the feedback Tom! Happy we could help!
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I highly recommend this team! They quickly and efficiently answered all of our questions, and provided easy scheduling for our appointment. Upon arrival they were personable, professional, and efficient. The carpet is fresh, and restored to… read more
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Thanks for the kind review Mark! It was great working with you. Always happy to help with any carpet or upholstery cleaning needs!
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Professional, great communication, fair pricing, honest and up-front, fast service! No bait and switch or hidden fees with this company and my house now smells amazing and my carpet dried within a few hours. Will be a returning customer for… read more
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Thanks so much! We appreciate you & are always happy to help out with any carpet or upholstery cleaning needs thanks again Cheryl & Dalton.
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Great customer service and excellent job. My couches and carpet looks like new. Would highly recommend this company
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Hi Terry! Thank you for reviewing our services.We are always happy to help with any carpet or upholstery cleaning needs. Cheryl and Dalton ❤
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Fabulous service, the technicians were great and very professional!
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Hi Kris Glad everything worked out, I'll let the guys know 😊
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Great job.they worked very hard took thier time and were meticulous about the work they did it turned out looking and feeling wonderful.
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Thank you Barbara! It was great working with you. Glad you're kitty 😺 is doing better 😍😘
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Cheryl was extremely efficient in evaluating my cleaning needs. She arrived with two assistants who worked well together. She paid special attention to higher traffic areas. My carpets look amazing. She also did a large couch. It was more … read more
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Thank you for the kind review Donna. It was great working with you & we are happy to help with any of your carpet & upholstery cleaning needs in the future! Happy Graduation Party it goes so fast!! Cheryl Dalton & Jake
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I first met Cheryl and Dillon about two years ago when I gave ChemDry an opportunity to clean the carpets in my home. I’d never used a ChemDry franchise as I’d always heard hot water extraction was the best way to clean carpets! Well … read more
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Thank you Scotty. It's been great getting to know you! We wish you all the best with your new carpet cleaning company Rapid Dry Macomb it's hard to believe its been almost 2 years time has flown by. When we can send people your way we are confident that you will get the job done I have had many folks call me to compliment the job you do for them keep up the great work. Cheryl & Dalton 😉
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On time courteous and did a thorough job of cleaning my entire home. Carpets are spotless and they look great. They made sure to get the most ground in dirt out of the heavily trafficked areas. I will definitely use them again for my carpet… read more
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Hi Michelle Thank you for taking a moment to send in your comments. We enjoyed cleaning for you and we loved your little doggies so darn cute. I think we clean for your neighbor today so thank you for the referral we really appreciate it!! Cheryl Dalton & Jake 🙂
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Cheryl and her helper was great! Very professional, courteous and honest. I highly recommend this company for any of your cleaning needs. Will always use them.
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Hi Sean it was great meeting you!! Thanks again! Cheryl & Kathi
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Will only use them from now on! Super knowledgeable, very informative on what the process is and how it works. Very personable and honest! My carpet looks and smells amazing. Awesome job. Will definitely use them again.
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Hello Judi Thanks for trusting us with your carpet. Glad it worked out so well. You have a beautiful home, we enjoyed meeting you! Cheryl & Kathi
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(Translated by Google) Wed(Original)Sze
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We appreciate the 5-star review!!
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They did a pre cleaning inspection and explained what I needed. Cheryl was polite and friendly. After everything was done my carpets look brand new. I’ll definitely use them again.
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Thank you Eve. It was a pleasure serving you!
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Cheryl & her son Dalton always do an amazing job. They have cleaned our carpets several times & they are always very thorough, & leave our carpets smelling/looking amazing!
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Hi Ashley Thank you for your kind review of our services. Cheryl & D~
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I just had my sectional and area rug cleaned by Short Stop Chem-Dry and they did an excellent job! I would recommend them highly. Cheryl and her son Dalton were so personable and a pleasure to work with.
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Thank you very much Mary! It was great working with you.
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Super Awesome! Cheryl and Dalton make a perfect team. Cheryl knows her stuff and Dalton is her youngest Son. Together they make the perfect team. I will never ever use those wand people that flood water into my carpet. Cheryl is very … read more
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Thank you Leonard. It was a pleasure to meet you and little scrappy. We look forward to seeing you both again!! Glad it all worked out so well!! Cheryl & Dalton
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I’ve used the “coupon companies” before, only to end up with wet carpet and stains that return. Short Stop Chem Dry was awesome! Dry carpet in just a few hours and stains and smells are gone. Highly recommend.
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Thank you for the review Kathleen! We appreciate you sharing your positive experience with us.
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They showed up as scheduled and were honest about what the outcome would be. The price was very fair and I thought the carpet looked better than we thought it would. Definitely recommend and would use again.
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Thank you so much for your kind review Jennifer!
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Absolutely amazing company staff was so nice and very kind, my carpets and couch look amazing!!! Highly recommend this company!!! Thank you for a job well done!
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Thank you for your response we love the reaction we get from the people 😀 💜 we clean for. Thanks again. Cheryl and Cole. 😉
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We have used their services over the years and have always been satisfied by their work.
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Thank you for supporting our business Lynda! We appreciate your kind words.
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Cheryl and Dalton cleaned my carpets and staircase and I cannot believe how new my 17 year old carpets look!!! They smell amazing, I would 100% recommend. Thank you for bringing my carpets back to life!!!!
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Short Stop Chem -Dri did an outstanding jobs. They were on time; they worked tirelessly. When they left, my carpets were spotless and nearly dry. I would not hesitate to use them again.
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We are so happy to hear about your positive experience with us Vivian. Thanks for taking the time to leave such a kind review!
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Will use them every time! Cheryl and Dalton were on time, professional and went over and above to make sure our carpets and rugs looked phenomenal! Thank you!
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Thank you for the kind review Beth! We appreciate your support.
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Staff is very friendly. MY carpet looks brand new and my sister dog smell is completely gone. Would use in the future.
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Thank you Lawanda it was our pleasure 🙂 Nice to meet you today!!! Cheryl & Dalton
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Great service. Friendly. Did a wonderful job.
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Thank you so much Lori!
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Highly recommend. Best carpet cleaners I've had!
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Thank you so much JaDene!
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Very reliable and amazing service! Will definitely be coming back and recommending to family and friends!
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Hi Tabatha it was great meeting you girls today!! Thank you for having us to clean for you, it was our pleasure! Cheryl & Dalton
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Love it is fast, efficient and everything dries quickly
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Thanks for the great review Gayle!
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They did a great job and they were very professional and friendly. My carpet came out looking better than I thought it would! Would definitely use again.
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Love it ♥️ Thank you Heidi, I'll let Dalton and crew know you were Happy with their work! Cheryl 😉
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Best in upholstery refreshing! The clean smell of lemon after service is intoxicating – look forward to every time! A+ service! Highly recommended.
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Thank you Doctor Dziurgot for you review!!!! We have been using Chem-Dry's products for going on 28 years never get sick of it – the lemon is one of our favorites!! Always great to see you!! Cheryl & Dalton
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Efficient & on time! Very happy customer!!
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I have been using this business for years. Sheryl and her team always do a top notch job! Always vacuum, look for pet stains, work the traffic areas. Looks great and it lasts. Spots don’t re-emerge! Hard working team!
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Awe you're the best. We been servicing you & your dad's place for so long like family. Love you guys!!! Cheryl & Dalton
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Great Service
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Thank you for your review!!! Cheryl & Dalton
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Amazing difference, no muss or waiting to dry, friendly, thorough, efficient, hard-working 🤗 thank you, will definitely refer to others!! Will use their services again.
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Hi BarbIt was so nice to meet you. Loved the garden walk beautiful!!! Thank you for having us! Dalton & Cheryl
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Our two senior dogs have “accidents” but thanks to Mia and Jake from Shortstop Chem-Dry, the carpets look, and smell, like new! Fantastic job by these two young people💕💕
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They are very professional, highly recommend them
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Hi Robert Glad everything went so well thank you for having us out to clean. I will pass your comments along to Mia & Jake 🙂
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I highly recommend Short Stop Chem-Dry services! They did an excellent job! Very happy with the outcome!!
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Hi Clair Thank you for your review it was nice to meet you glad it all worked out! 🙂
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Thank you. The carpets look clean and wonderful. It has been awhile since they were cleaned. They definitely had spots on them because it is light carpeting. You got the spots out. Love the citrus scent that is in the air.
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Hi Anne, Thank you for your comment we really appreciate you. We been cleaning with Chem-Dry going on 30 years & we never get sick of the great lemony scents.
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Had these nice folks out to clean carpet at my house yesterday. They did amazing job and my carpets look amazing and smell brand new! 10/10 would recommend. Thank you 🙂
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They do a great job taking care if my office. I love the service they offer and are easy to work with.
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Carpets look like new again!
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Thank you ♡
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Chem-Dry went above and beyond! Such high quality and professionalism. They will be my go to to carpet cleaners from here on out.
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Thank you Bria. Glad we could fit you in, it was our pleasure♡ Hopefully next time we get a chance to meet in person. Good luck in your new place!Cheryl and Dalton
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Whohoo. Pet stains are gone. Looks new again!
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Thank you (lol) love that response & so happy we could help! Cheryl & Dalton
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Very prompt. I was able to get the cleaning done last minute. Was great at accommodating. Just grateful to have gotten it done with covid going on. My prayers & gratitude towards this company. Thank you for your service. God Bless
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Hi Jena, Thank you for your review of our services Dalton & I enjoyed meeting you! Cheryl
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Great company. I highly recommend
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Thank you Conner for your review. 😉
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Dalton and Cheryl have cleaned my carpets for years and always do a great job. They’re responsive, always on time and always get all the stains out and leave my carpet looking perfect
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Awe thanks Alexa that's nice of you!!
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Excellent work they perform. ProfessionalThe only company I know that gets pee stains & stink out. Friendly and efficient, Short Stop Chem Dry does an excellent job, are friendly and fast.
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Hi Annette We love the new puppy Chicklet great idea to get Buddy a fur sister. He's a different dog much more calm for sure. We love visiting and cleaning for you call anytime Cheryl & Dalton 🙂
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Cheryl & Dalton were an amazing Team! When they derp cleaned vacuumed they did all the furniture and even the corners going up the walls. The carpet & chairs look like new again. They were prompt, organized, clean and worked with our … read more
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Hi JoanThank you for your review of our service it was great to meet you and clean for you today. See ya again soon. Cheryl & Dalton
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They also cleaned my grout in bathrooms and kitchen. I thought my house was clean, was I mistaken. It's a huge improvement, I will definitely use them every year!!
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HI Sean Thank you for your comment on google we really appreciate it. We are out of town on business when we get back will drop off tile cleaner to keep up on your floors. Happy cleaning! Cheryl & Dalton
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I was To far to use this service but I had A smelly couch and Cheryl was really willing to help me . The smell was terrible and she recommended me to use a few products even though I was to far for them to get to me . It actually worked . … read more
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Hi Jenny, Thank you for the shout out. I'm happy to hear our recommendations are helping. Have a great day!! Cheryl
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Cheryl & Dalton are true professionals, and they taught me about kitty care.
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Hi Darin Gosh I was just thinking about you two's. Wondering how your kitty is doing? Hope all goes well and thank you so much for having us, it was our pleasure! Cheryl & Dalton 😉
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I drove 40 mins to drop off my couch cushion that had been stained by chocolate (light grey fabric) within the first week of owning. And let me tell you – I would do it again in a heartbeat!!! The lady who owns this place absolutely knows … read more
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Hi Raquel, Thank you for the shout out. We rely on the magic of Chem-Dry's process truly is amazing. Our family has been cleaning with Chem-Dry 30 years & I still get a little nervous on delicate fabrics lol. I'm glad all ended well and you have your new sofa back, it was great to meet you! Cheryl shortstopchemdry.com
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We just had Short Stop Chem-Dry come out for our yearly carpet cleaning and are so impressed!! We used them once before and were so pleased to have to them come back. They do an excellent job and are kind and quick! Our carpets look brand … read more
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Cheryl and Dalton did an amazing job, they moved small furniture and communicated everything they were doing and even took my area rugs back to the shop to be thoroughly cleaned. They were a great team and the results speak for themselves, … read more
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Hi Helene, nice to meet you we too were so happy with the results of your carpet. Glad it all worked out!!Cheryl and the D 😝
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Carpet Like new and they are thorough
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Thanks so much, Deborah!
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They do a fantastic job and are very thorough. We have two dogs and our carpets smell brand new! Highly recommend.
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Hi Stephanie, thank you for your review very sweet of you! Be seeing you again soon. Cheryl & Dalton 🙂
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It was like they waved a magic wand and made all of the pet messes just disappear! Four hours only and the carpet was ready for my pets to walk on again. No wet areas. No chemical smells. Just a very clean carpet.
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Hey Dan, Thank you for your nice review it was great to meet you two's! Thank you for your business! See you again soon 🙂 Cheryl & Dalton
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Great service. On time & did a great job. Love that the carpet doesn't stay wet for hours.Also would recommend them to others.
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Thank you Peggy for taking a moment to review our services we really appreciate you! 😉 Cheryl & Dalton
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This is an amazing company, they go above and beyond to complete your service experience. This process is the only one I would use for carpet, dries in an hour, looks like brand new carpet. Highly recommend this company!!
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Hi ElaineIt was great meeting you. Dalton & I had fun cleaning. Thank you for your review of our service we love what we do ( lol) Enjoy your weekend!! Cheryl & D~
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I've been using Short Stop Chem-Dry for the past few years. I've been highly satisfied with their services. I was about ready to throw my couch out a few years ago because of pet stain smell that I tried everything on. Short Stop was … read more
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Hi Deena, Thanks for having us again always great to see you!! Good luck with the kittens! 🙂 Cheryl & D~
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I have used short stop chem dry twice. The first time was to remove pet urine after our elderly dog passed. They did a great job and I couldn't smell any urine anymore. Today they cleaned two rooms for me and it looks and smells amazing. I … read more
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Hi Nicole,Glad everything worked out and thank you for being a loyal customer means a lot to us! Cheryl & D~
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Carpet looks as good as new and smells great. They were able to get pet stains and odors out. Thanks for the great service.
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Thanks, Cathy! You were a pleasure to work with and we're so glad to know you are pleased with our services! Cheryl & Dalton
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They did a fantastic job. Everything looks fresh and smells clean. Called to let me know they were on the way. Arrived ahead of schedule. Did a very thorough job. Kept me informed of their progress. Pleasant and very professional.
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Hi Joan thank you for reviewing our service. It was our pleasure to clean carpet & upholstery for you beautiful home & fun backyard! 😉 Cheryl & Dalton
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Overall thumbs up!Thank you for your communication and work you do.
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Thank you Dr. Lukowski for having us. We really appreciate your business.
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Well done!! Fast and great job. Thank you!
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Hi Karin, Thank you for your review great seeing you! Cheryl & Dalton
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Professional and did an awesome job cleaning! Got some tough pet stains out without an issue. Priced extremely reasonably. Would highly recommend them!
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Thank you Becky for taking a moment to review our service. Good luck with your move (ugh) It will be well worth the hard work!! Thanks again! Cheryl & Dalton 😁
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I am completely satisfied with Chem Dry.They were professional, courteous and followed Social distancing guidelines.I will use them in the future!
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HI Deborah, It was great meeting you today! Thank you for reviewing our service glad everything worked out. Looking forward to seeing you again soon 🙂 Cheryl & Dalton
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Personable and thorough. I will hire them again!
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Hi Chris Thank you for taking the time to review our service great to meet you were always in the area if you need anything else. Have a great weekend! Cheryl & Dalton
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They were great, couldn’t be more pleased on every level.
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HI Mark thank you for your review awesome we really appreciate it!! Cheryl & Dalton
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Cheryl went beyond our expectations cleaning our high traffic stained cream area rug and light colored chair and pillows. Looks brand new! Very reasonably priced and fast and efficient! They are the only company we will call to do our … read more
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Thank you Gordon for your mention of our service we really appreciate you two's and glad you had us again to clean. Have a great weekend! Cheryl & Dalton
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I received excellent service from Short Stop Chem Dry! They were friendly, thorough and professional. The price was very reasonable and I will definitely recommend them to others 😊
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Mary Ann thank you for your review of our service! Great getting to know you best part of our job is our clients! 🙂
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I recommend shortstop chem dry to everybody I know! Cheryl and her company are very professional and know how to get your carpets clean and back to looking like new. You will not be disappointed and definitely get what you pay for and more … read more
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Thanks Deb we really appreciate your review of our service! Love the puppy Dalton wanted to take him with us. Love it!!
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I recommend shortstop chem dry to everybody I know! Cheryl and her company are very professional and know how to get your carpets clean and back to looking like new. You will not be disappointed and definitely get what you pay for and more … read more
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Hi Deb, Thank you for your comments we really appreciate it! My family has been using Chem-Dry's process to clean almost 30 years I never get sick of the fresh smells it leaves behind. See you again 🙂
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They did an amazing job! I couldn’t be happier, my carpet looks brand new. 10/10 would refer to their services.
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Hi Amy thank you for taking time to review our service we really enjoyed meeting you today. Good luck with your new puppy he's a doll! Thanks again Cheryl & Dalton
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I used them today for my first time. I doubt I’ll ever use anyone else. I’ve never in my 58 years been this satisfied with a carpet cleaning company. Price is higher than others, but worth it. Carpet looks like new . Very pleasant workers … read more
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HI Toni Thank you for having us to clean it was great meeting you! Glad everything worked out!!! Cheryl & Dalton 😉
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Just awesome is all I can say. My carpet looks brand new. Its never looked like this after Stanley Steemer clean it last. Highly recommended. Cheryl and Dalton are great. They both take such pride in their work.Best customer service!
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Hi Karen thank you for your review of our service it was great to see you again! Call if you need us for the kitties we are always in the area. :)🐱🐱🐱
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Very pleased with my carpet , it looks brand new and smells marvelous! Very professional, if I ever need my carpet cleaned again , I know who to call 🙂
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Hi Jasmine it was great meeting you today! Good luck w your new furniture glad we could help out👍😉
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Cheryl and Dalton were very professional and explained the method and non toxic compounds to be used during the quoting process. Within two hours, they did exactly as quoted and we were very happy with the results. Even re-arranging the … read more
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Thank you for your review of our service today it was our pleasure glad it all worked out, you called at a perfect time for sure!! Enjoy your weekend. Cheryl & Dalton
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I was extremely pleased with receiving a next day appointment which was by chance but nonetheless wonderful. They cleaned my sectional couch which we had purchased secondhand and it turned out beautifully! I would recommend them in a … read more
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Hi KathyLove your new sectional love the color deep blue perfect size for your room, great find!! Glad it all worked out ♡Cheryl Pittiglio
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My house smells wonderful again. I had some major issues with my cats marking, and the PERT treatment works. My carpet also looks beautiful! The technicians were timely and professional. I highly recommend them, and I and will use them … read more
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Hi Penni, Thank you for taking a few moments to review our service. We were also so happy with the way your carpet turned out, I couldn't do this pet urine removal process without Chem-Dry's PURT product. Thanks again!! Cheryl
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with my daughter and 2 year old granddaughter staying with me, I thought my cream colored carpet was ruined. now. they look like new again. they did a great job and made quick work of it.
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Hi Tracy Thank you for your review really appreciate it! Cheryl & Dalton 🥰☺️
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With my daughter and granddaughter staying with me, I thought my cream colored carpet couldn't be saved. Now, they look like new! Sure, it cost a bit more but you get what you pay for. Very happy!
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Hi Tracy thank you for your review of our service it was great to meet you! 🙂
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I was extremely satisfied with the work done by Short Stop Chem Dry....Cheryl and her son were friendly and efficient ....cost a little more but well worth it....my carpets were not sopping wet and they look and feel fantastic....I would … read more
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Awe thank you Marilyn sweet of you to leave a review. Crazy day today and it was nice to come home and read your comments. It was our pleasure!!!
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Perfect removal of a very difficult stain! Highly recommend!!
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Thanks Mary, I'm so glad that worked out, I will admit I was nervous when I saw the spot where the candle tipped over especially being it wool carpet oh boy, the carpet cleaning gods were shinning down on us. Thank you for your review have a great day!! Cheryl
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I want to shout out to Cheryl Pittiglio for the Outstanding service today. From google search to complete in 4 hours and 33 minutes. My carpets got the royal treatment for pet urine from a beautiful dog I fostered for 17 days during the … read more
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Thank you for your review Nancy, it was great meeting you♡
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I want to shout out to Cheryl Pittiglio for the Outstanding service today. From google search to complete in 4 hours and 33 minutes. My carpets got the royal treatment for pet urine from a beautiful dog I fostered for 17 days during the … read more
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Nancy it was a pleasure meeting you it's the best part of what we do! Anything you need we are always in the area, have a great day♡♡
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I recommend Chem-Dry on all levels.
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Thank you for taking a moment to write a review we really appreciate you♡
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The ladies that came to my house we’re both so great! This company and and those two workers really went above and beyond for me. I love my carpets! They look so nice and I’m am so taken back by the job they have done for me! I wish I could… read more
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Hi MadeleineThank you for your kind review and thank you for calling on us in your time of need, I will keep you and your family in my prayers Cheryl and Cathi ♡♡🙏🙏
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The service was great!!! The team was amazing- helpful, friendly, efficient and my stairs look great! They worked a miracle. Thank you Rachel and Mike!!!!
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Hi Chauncey I think I mentioned Rachael & Mike are great problem solvers never to worry & so glad it all worked out. Thank you for your review it helps others decide who they should call for their carpet & upholstery cleaning!! c~
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Great service!!!!
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Hi Juan thank you for your review let us know if we can help in your new place with new puppy 😉 Cheryl
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The owner and her son came out to clean our mattress. She was SO nice. I’m giving 4/5 only because they weren’t able to completely get the mattress stains out however, I didn’t get charged. Very appreciative for her time and thoughtfulness.
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My concern was making it worse with over-trying to clean – darn it wish we could of gotten all of it. 😉 Nice meeting you both today good luck w your mattress hope it all works out! Cheryl & Dalton
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We had a terrible flood in our basement. Short Stop Chem-Dry made our carpet look like new. It was beautiful and smelled good too!
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Hi Karen Thank you for your review glad everything worked out so well...water in the basement is a real bummer ughh Cheryl 😉
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I have nothing but great things to say about Short Stop Chem Dry. I had to call and reschedule a few times and it was never a problem. Every time I spoke with Cheryl, she was incredibly knowledgeable, kind, and understanding. Her and her … read more
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Hi Abbie Thank you for your kind review glad we could buy you some more time with your carpet call anytime if we can help we always have a van near by. Enjoy your weekend! c~
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The crew was great. Very knowledgeable about the details of their product, and pleasant to speak with as they worked.Would highly recommend Chem Dry to anyone needing carpets cleaned.Thank you.
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Hi John Thank you for your kind review glad everything worked out! Call us if we can help with anything else we are always in the area. Thanks again! Cheryl
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Short Stop Chem Dry is the only carpet cleaning company you’ll need. Dalton & Cheryl did a fantastic job! I can’t believe the results! I highly recommend them!
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That is wonderful – thank you for taking a moment to write your review. We have been using the Chem-Dry carpet cleaning process in our family almost 30 years it still amazes me how clean it gets carpet and fabric washables without over-wetting. Thanks again & enjoy your holidays ♡♡
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Your son and Vinnie are wonderful young men! Thank you again 😀
We had some furniture cleaned by Short Stop ChemDry, and they did an outstanding job. Beautiful work and very nice professional folks. We will definitely have them do more cleaning for us in future. And we will definitely recommend Short … read more
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Thank you Ceclia and Dina it was great meeting you two sisters glad everything worked out for your mom and dad ♡♡
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Anonymous July 2018
Super friendly and able to answer all of our questions. We’ll be using Chem-Dry for all of our carpet &rug needs. We had our leather sectional cleaned and conditioned as well. Everything looks GREAT!
Russell C March 2018
Just wanted to say the two that came out to my house agin where great at doing a professional job as they did before and I was very pleased with their work and professionalism. As a former employer I know how hard it is to find great help that gives the company a good reputation; and I feel these two do that for your company. The only thing I would change is that they leave a can of spot remover as I did not receive one this time. It works so well on everything and was a lifesaver many times in between carpet cleanings.