SHORT STOP CHEM-DRY CUSTOMER REVIEWS

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We’d love to hear about your experience with our team here at Short Stop Chem-Dry. You can leave us a review by clicking on any of the review icons below! Scroll down to read customer reviews from others that have used our services.

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Featured Review:

 
Bonnie H. March 2019
I want to give a shout out for Cheryl the owner of Short Stop Chem-Dry, on Crocker in Harrison Twp. I had a bad experience with another Chem-Dry person. Cheryl came to my house to see what was going on. She was great! She offered to fix the damage plus clean all carpet for a price I couldn’t even get the 1 bedroom for. I’m sorry I didn’t get the ladies name that was with Cheryl, but thank you to both. Great customer service…I will be recommending this franchise, owned by ladies. So if you use Chem-Dry make sure it’s the one on Crocker & Harper Clinton Twp. 586-612-1830.
 
From 341 reviews
Scott Williams
Scott Williams
I first met Cheryl and Dillon about two years ago when I gave ChemDry an opportunity to clean the carpets in my home. I’d never used a ChemDry franchise as I’d always heard hot water extraction was the best way to clean carpets! Well Cheryl… read more
Response from business owner
Thank you Scotty. It's been great getting to know you! We wish you all the best with your new carpet cleaning company Rapid Dry Macomb it's hard to believe its been almost 2 years time has flown by. When we can send people your way we are confident that you will get the job done I have had many folks call me to compliment the job you do for them keep up the great work. Cheryl & Dalton 😉
via Google
Michelle Blum
Michelle Blum
On time courteous and did a thorough job of cleaning my entire home. Carpets are spotless and they look great. They made sure to get the most ground in dirt out of the heavily trafficked areas. I will definitely use them again for my carpet… read more
Response from business owner
Hi Michelle Thank you for taking a moment to send in your comments. We enjoyed cleaning for you and we loved your little doggies so darn cute. I think we clean for your neighbor today so thank you for the referral we really appreciate it!! Cheryl Dalton & Jake 🙂
via Google
Judi Chase
Judi Chase
Will only use them from now on! Super knowledgeable, very informative on what the process is and how it works. Very personable and honest! My carpet looks and smells amazing. Awesome job. Will definitely use them again.
Response from business owner
Hello Judi Thanks for trusting us with your carpet. Glad it worked out so well. You have a beautiful home, we enjoyed meeting you! Cheryl & Kathi
via Google
Sean Thompson
Sean Thompson
Cheryl and her helper was great! Very professional, courteous and honest. I highly recommend this company for any of your cleaning needs. Will always use them.
Response from business owner
Hi Sean it was great meeting you!! Thanks again! Cheryl & Kathi
via Google
Eve Egeler
Eve Egeler
They did a pre cleaning inspection and explained what I needed. Cheryl was polite and friendly. After everything was done my carpets look brand new. I’ll definitely use them again.
Response from business owner
Thank you Eve. It was a pleasure serving you!
via Google
Ashley Boedeker
Ashley Boedeker
Cheryl & her son Dalton always do an amazing job. They have cleaned our carpets several times & they are always very thorough, & leave our carpets smelling/looking amazing!
Response from business owner
Hi Ashley Thank you for your kind review of our services. Cheryl & D~
via Google
Mary Carty
Mary Carty
I just had my sectional and area rug cleaned by Short Stop Chem-Dry and they did an excellent job! I would recommend them highly. Cheryl and her son Dalton were so personable and a pleasure to work with.
Response from business owner
Thank you very much Mary! It was great working with you.
via Google
Leonard Lanivich
Leonard Lanivich
Super Awesome! Cheryl and Dalton make a perfect team. Cheryl knows her stuff and Dalton is her youngest Son. Together they make the perfect team. I will never ever use those wand people that flood water into my carpet. Cheryl is very nice … read more
Response from business owner
Thank you Leonard. It was a pleasure to meet you and little scrappy. We look forward to seeing you both again!! Glad it all worked out so well!! Cheryl & Dalton
via Google
Kathleen Hinchman
Kathleen Hinchman
I’ve used the “coupon companies” before, only to end up with wet carpet and stains that return. Short Stop Chem Dry was awesome! Dry carpet in just a few hours and stains and smells are gone. Highly recommend.
Response from business owner
Thank you for the review Kathleen! We appreciate you sharing your positive experience with us.
via Google
Jennifer Simpson
Jennifer Simpson
They showed up as scheduled and were honest about what the outcome would be. The price was very fair and I thought the carpet looked better than we thought it would. Definitely recommend and would use again.
Response from business owner
Thank you so much for your kind review Jennifer!
via Google
Jamie Magnan
Jamie Magnan
Absolutely amazing company staff was so nice and very kind, my carpets and couch look amazing!!! Highly recommend this company!!! Thank you for a job well done!
Response from business owner
Thank you for your response we love the reaction we get from the people 😀 💜 we clean for. Thanks again. Cheryl and Cole. 😉
via Google
Jen Ross
Jen Ross
Cheryl and Dalton cleaned my carpets and staircase and I cannot believe how new my 17 year old carpets look!!! They smell amazing, I would 100% recommend. Thank you for bringing my carpets back to life!!!!
via Facebook
beth smith
beth smith
Will use them every time! Cheryl and Dalton were on time, professional and went over and above to make sure our carpets and rugs looked phenomenal! Thank you!
Response from business owner
Thank you for the kind review Beth! We appreciate your support.
via Google
vivian szmigiel
vivian szmigiel
Short Stop Chem -Dri did an outstanding jobs. They were on time; they worked tirelessly. When they left, my carpets were spotless and nearly dry. I would not hesitate to use them again.
Response from business owner
We are so happy to hear about your positive experience with us Vivian. Thanks for taking the time to leave such a kind review!
via Google
Lawanda Harry
Lawanda Harry
Staff is very friendly. MY carpet looks brand new and my sister dog smell is completely gone. Would use in the future.
Response from business owner
Thank you Lawanda it was our pleasure 🙂 Nice to meet you today!!! Cheryl & Dalton
via Google
Heidi Kolch
Heidi Kolch
They did a great job and they were very professional and friendly. My carpet came out looking better than I thought it would! Would definitely use again.
Response from business owner
Love it ♥️ Thank you Heidi, I'll let Dalton and crew know you were Happy with their work! Cheryl 😉
via Google
Michelle Dziurgot
Michelle Dziurgot
Best in upholstery refreshing! The clean smell of lemon after service is intoxicating – look forward to every time! A+ service! Highly recommended.
Response from business owner
Thank you Doctor Dziurgot for you review!!!! We have been using Chem-Dry's products for going on 28 years never get sick of it – the lemon is one of our favorites!! Always great to see you!! Cheryl & Dalton
via Google
Sherry DeRush
Sherry DeRush
Efficient & on time! Very happy customer!!
via Facebook
Marie DeArment
Marie DeArment
I have been using this business for years. Sheryl and her team always do a top notch job! Always vacuum, look for pet stains, work the traffic areas. Looks great and it lasts. Spots don’t re-emerge! Hard working team!
Response from business owner
Awe you're the best. We been servicing you & your dad's place for so long like family. Love you guys!!! Cheryl & Dalton
via Google
Darlene Roger Kochan
Darlene Roger Kochan
Our two senior dogs have “accidents” but thanks to Mia and Jake from Shortstop Chem-Dry, the carpets look, and smell, like new! Fantastic job by these two young people💕💕
via Facebook
Anne McCauley
Anne McCauley
Thank you. The carpets look clean and wonderful. It has been awhile since they were cleaned. They definitely had spots on them because it is light carpeting. You got the spots out. Love the citrus scent that is in the air.
Response from business owner
Hi Anne, Thank you for your comment we really appreciate you. We been cleaning with Chem-Dry going on 30 years & we never get sick of the great lemony scents.
via Google
Rachel Rakhamimov
Rachel Rakhamimov
Had these nice folks out to clean carpet at my house yesterday. They did amazing job and my carpets look amazing and smell brand new! 10/10 would recommend. Thank you 🙂
via Facebook
Ryan Matthew
Ryan Matthew
They do a great job taking care if my office. I love the service they offer and are easy to work with.
via Facebook
Erin Rose
Erin Rose
Carpets look like new again!
Response from business owner
Thank you ♡
via Facebook
Jena Turner
Jena Turner
Very prompt. I was able to get the cleaning done last minute. Was great at accommodating. Just grateful to have gotten it done with covid going on. My prayers & gratitude towards this company. Thank you for your service. God Bless
Response from business owner
Hi Jena, Thank you for your review of our services Dalton & I enjoyed meeting you! Cheryl
via Google
Annette Elliott
Annette Elliott
Excellent work they perform. ProfessionalThe only company I know that gets pee stains & stink out. Friendly and efficient, Short Stop Chem Dry does an excellent job, are friendly and fast.
Response from business owner
Hi Annette We love the new puppy Chicklet great idea to get Buddy a fur sister. He's a different dog much more calm for sure. We love visiting and cleaning for you call anytime Cheryl & Dalton 🙂
via Google
Alexa Geill
Alexa Geill
Dalton and Cheryl have cleaned my carpets for years and always do a great job. They’re responsive, always on time and always get all the stains out and leave my carpet looking perfect
Response from business owner
Awe thanks Alexa that's nice of you!!
via Google
Joan Kacir
Joan Kacir
Cheryl & Dalton were an amazing Team! When they derp cleaned vacuumed they did all the furniture and even the corners going up the walls. The carpet & chairs look like new again. They were prompt, organized, clean and worked with our budget… read more
Response from business owner
Hi JoanThank you for your review of our service it was great to meet you and clean for you today. See ya again soon. Cheryl & Dalton
via Google
Alyssa G
Alyssa G
Short Stop Chem Dry came out to do our yearly carpet cleaning – yes, they are that wonderful that we have them come out once a year! Our carpets look so clean, bright and refreshed. The carpets are 100% dry super fast, there’s no soppy wet … read more
Response from business owner
Hi Alyssa, Thank you for your review of our service. It's always a pleasure to see you guys!! Spring & summer will be here before we know it. I cant wait. Have a great day see ya again soon. 🙂
via Google
R D
R D
I drove 40 mins to drop off my couch cushion that had been stained by chocolate (light grey fabric) within the first week of owning. And let me tell you – I would do it again in a heartbeat!!! The lady who owns this place absolutely knows … read more
Response from business owner
Hi Raquel, Thank you for the shout out. We rely on the magic of Chem-Dry's process truly is amazing. Our family has been cleaning with Chem-Dry 30 years & I still get a little nervous on delicate fabrics lol. I'm glad all ended well and you have your new sofa back, it was great to meet you! Cheryl shortstopchemdry.com
via Google
Alyssa Marie
Alyssa Marie
We just had Short Stop Chem-Dry come out for our yearly carpet cleaning and are so impressed!! We used them once before and were so pleased to have to them come back. They do an excellent job and are kind and quick! Our carpets look brand … read more
via Facebook
Helena Livingston
Helena Livingston
Cheryl and Dalton did an amazing job, they moved small furniture and communicated everything they were doing and even took my area rugs back to the shop to be thoroughly cleaned. They were a great team and the results speak for themselves, … read more
Response from business owner
Hi Helene, nice to meet you we too were so happy with the results of your carpet. Glad it all worked out!!Cheryl and the D 😝
via Google
Stephanie Carroll
Stephanie Carroll
They do a fantastic job and are very thorough. We have two dogs and our carpets smell brand new! Highly recommend.
Response from business owner
Hi Stephanie, thank you for your review very sweet of you! Be seeing you again soon. Cheryl & Dalton 🙂
via Google
Daniel Kravitz
Daniel Kravitz
It was like they waved a magic wand and made all of the pet messes just disappear! Four hours only and the carpet was ready for my pets to walk on again. No wet areas. No chemical smells. Just a very clean carpet.
Response from business owner
Hey Dan, Thank you for your nice review it was great to meet you two's! Thank you for your business! See you again soon 🙂 Cheryl & Dalton
via Google
elaine speiser
elaine speiser
This is an amazing company, they go above and beyond to complete your service experience. This process is the only one I would use for carpet, dries in an hour, looks like brand new carpet. Highly recommend this company!!
Response from business owner
Hi ElaineIt was great meeting you. Dalton & I had fun cleaning. Thank you for your review of our service we love what we do ( lol) Enjoy your weekend!! Cheryl & D~
via Google
Nicole N
Nicole N
I have used short stop chem dry twice. The first time was to remove pet urine after our elderly dog passed. They did a great job and I couldn't smell any urine anymore. Today they cleaned two rooms for me and it looks and smells amazing. I … read more
Response from business owner
Hi Nicole,Glad everything worked out and thank you for being a loyal customer means a lot to us! Cheryl & D~
via Google
Deena Terzo
Deena Terzo
I've been using Short Stop Chem-Dry for the past few years. I've been highly satisfied with their services. I was about ready to throw my couch out a few years ago because of pet stain smell that I tried everything on. Short Stop was able … read more
Response from business owner
Hi Deena, Thanks for having us again always great to see you!! Good luck with the kittens! 🙂 Cheryl & D~
via Google
Joan O'Lear
Joan O'Lear
They did a fantastic job. Everything looks fresh and smells clean. Called to let me know they were on the way. Arrived ahead of schedule. Did a very thorough job. Kept me informed of their progress. Pleasant and very professional.
Response from business owner
Hi Joan thank you for reviewing our service. It was our pleasure to clean carpet & upholstery for you beautiful home & fun backyard! 😉 Cheryl & Dalton
via Google
Becky Pijlman
Becky Pijlman
Professional and did an awesome job cleaning! Got some tough pet stains out without an issue. Priced extremely reasonably. Would highly recommend them!
Response from business owner
Thank you Becky for taking a moment to review our service. Good luck with your move (ugh) It will be well worth the hard work!! Thanks again! Cheryl & Dalton 😁
via Facebook
Superior Janitorial Services
Superior Janitorial Services
I am pleased with the carpet and tile cleaning we received. The technician showed up on schedule and did a good job! I will use them again.
Response from business owner
Thank you for your review 🙂
via Google
Gordon Miskulin
Gordon Miskulin
Cheryl went beyond our expectations cleaning our high traffic stained cream area rug and light colored chair and pillows. Looks brand new! Very reasonably priced and fast and efficient! They are the only company we will call to do our … read more
Response from business owner
Thank you Gordon for your mention of our service we really appreciate you two's and glad you had us again to clean. Have a great weekend! Cheryl & Dalton
via Google
Deborah Hamameh
Deborah Hamameh
I recommend shortstop chem dry to everybody I know! Cheryl and her company are very professional and know how to get your carpets clean and back to looking like new. You will not be disappointed and definitely get what you pay for and more … read more
Response from business owner
Hi Deb, Thank you for your comments we really appreciate it! My family has been using Chem-Dry's process to clean almost 30 years I never get sick of the fresh smells it leaves behind. See you again 🙂
via Google
Deborah Treadwell Hamameh
Deborah Treadwell Hamameh
I recommend shortstop chem dry to everybody I know! Cheryl and her company are very professional and know how to get your carpets clean and back to looking like new. You will not be disappointed and definitely get what you pay for and more … read more
Response from business owner
Thanks Deb we really appreciate your review of our service! Love the puppy Dalton wanted to take him with us. Love it!!
via Facebook
Toni Ramsey
Toni Ramsey
I used them today for my first time. I doubt I’ll ever use anyone else. I’ve never in my 58 years been this satisfied with a carpet cleaning company. Price is higher than others, but worth it. Carpet looks like new . Very pleasant workers … read more
Response from business owner
HI Toni Thank you for having us to clean it was great meeting you! Glad everything worked out!!! Cheryl & Dalton 😉
via Facebook
Karen Yunke-Rudish
Karen Yunke-Rudish
Just awesome is all I can say. My carpet looks brand new. Its never looked like this after Stanley Steemer clean it last. Highly recommended. Cheryl and Dalton are great. They both take such pride in their work.Best customer service!
Response from business owner
Hi Karen thank you for your review of our service it was great to see you again! Call if you need us for the kitties we are always in the area. :)🐱🐱🐱
via Facebook
ryueire
ryueire
Cheryl and Dalton were very professional and explained the method and non toxic compounds to be used during the quoting process. Within two hours, they did exactly as quoted and we were very happy with the results. Even re-arranging the … read more
Response from business owner
Thank you for your review of our service today it was our pleasure glad it all worked out, you called at a perfect time for sure!! Enjoy your weekend. Cheryl & Dalton
via Google
Kathy Frost
Kathy Frost
I was extremely pleased with receiving a next day appointment which was by chance but nonetheless wonderful. They cleaned my sectional couch which we had purchased secondhand and it turned out beautifully! I would recommend them in a … read more
Response from business owner
Hi KathyLove your new sectional love the color deep blue perfect size for your room, great find!! Glad it all worked out ♡Cheryl Pittiglio
via Google
penni karam
penni karam
My house smells wonderful again. I had some major issues with my cats marking, and the PERT treatment works. My carpet also looks beautiful! The technicians were timely and professional. I highly recommend them, and I and will use them … read more
Response from business owner
Hi Penni, Thank you for taking a few moments to review our service. We were also so happy with the way your carpet turned out, I couldn't do this pet urine removal process without Chem-Dry's PURT product. Thanks again!! Cheryl
via Google
Tracy Godzisz
Tracy Godzisz
With my daughter and granddaughter staying with me, I thought my cream colored carpet couldn't be saved. Now, they look like new! Sure, it cost a bit more but you get what you pay for. Very happy!
Response from business owner
Hi Tracy thank you for your review of our service it was great to meet you! 🙂
via Google
Tracy Godzisz
Tracy Godzisz
with my daughter and 2 year old granddaughter staying with me, I thought my cream colored carpet was ruined. now. they look like new again. they did a great job and made quick work of it.
Response from business owner
Hi Tracy Thank you for your review really appreciate it! Cheryl & Dalton 🥰☺️
via Facebook
Marilyn Kropp
Marilyn Kropp
I was extremely satisfied with the work done by Short Stop Chem Dry....Cheryl and her son were friendly and efficient ....cost a little more but well worth it....my carpets were not sopping wet and they look and feel fantastic....I would … read more
Response from business owner
Awe thank you Marilyn sweet of you to leave a review. Crazy day today and it was nice to come home and read your comments. It was our pleasure!!!
via Google
Nancy Frasier
Nancy Frasier
I want to shout out to Cheryl Pittiglio for the Outstanding service today. From google search to complete in 4 hours and 33 minutes. My carpets got the royal treatment for pet urine from a beautiful dog I fostered for 17 days during the … read more
Response from business owner
Thank you for your review Nancy, it was great meeting you♡
via Google
Nancy Frasier
Nancy Frasier
I want to shout out to Cheryl Pittiglio for the Outstanding service today. From google search to complete in 4 hours and 33 minutes. My carpets got the royal treatment for pet urine from a beautiful dog I fostered for 17 days during the … read more
Response from business owner
Nancy it was a pleasure meeting you it's the best part of what we do! Anything you need we are always in the area, have a great day♡♡
via Facebook
madeleine matheny
madeleine matheny
The ladies that came to my house we’re both so great! This company and and those two workers really went above and beyond for me. I love my carpets! They look so nice and I’m am so taken back by the job they have done for me! I wish I could… read more
Response from business owner
Hi MadeleineThank you for your kind review and thank you for calling on us in your time of need, I will keep you and your family in my prayers Cheryl and Cathi ♡♡🙏🙏
via Google
Crystal Wright
Crystal Wright
The owner and her son came out to clean our mattress. She was SO nice. I’m giving 4/5 only because they weren’t able to completely get the mattress stains out however, I didn’t get charged. Very appreciative for her time and thoughtfulness.
Response from business owner
My concern was making it worse with over-trying to clean – darn it wish we could of gotten all of it. 😉 Nice meeting you both today good luck w your mattress hope it all works out! Cheryl & Dalton
via Google
Abbie Saliba
Abbie Saliba
I have nothing but great things to say about Short Stop Chem Dry. I had to call and reschedule a few times and it was never a problem. Every time I spoke with Cheryl, she was incredibly knowledgeable, kind, and understanding. Her and her … read more
Response from business owner
Hi Abbie Thank you for your kind review glad we could buy you some more time with your carpet call anytime if we can help we always have a van near by. Enjoy your weekend! c~
via Google
John G
John G
The crew was great. Very knowledgeable about the details of their product, and pleasant to speak with as they worked.Would highly recommend Chem Dry to anyone needing carpets cleaned.Thank you.
Response from business owner
Hi John Thank you for your kind review glad everything worked out! Call us if we can help with anything else we are always in the area. Thanks again! Cheryl
via Google
Abbey Lee
Abbey Lee
Short Stop Chem Dry is the only carpet cleaning company you’ll need. Dalton & Cheryl did a fantastic job! I can’t believe the results! I highly recommend them!
Response from business owner
That is wonderful – thank you for taking a moment to write your review. We have been using the Chem-Dry carpet cleaning process in our family almost 30 years it still amazes me how clean it gets carpet and fabric washables without over-wetting. Thanks again & enjoy your holidays ♡♡
via Google
Celia B
Celia B
Your son and Vinnie are wonderful young men! Thank you again 😀
Celia Baganz
Celia Baganz
We had some furniture cleaned by Short Stop ChemDry, and they did an outstanding job. Beautiful work and very nice professional folks. We will definitely have them do more cleaning for us in future. And we will definitely recommend Short … read more
Response from business owner
Thank you Ceclia and Dina it was great meeting you two sisters glad everything worked out for your mom and dad ♡♡
via Google
Sun Shine
Sun Shine
Very knowledgeable and hard working technicians. They did a great job and the house smelled wonderful afterwards. The carpet looked so clean! I will definitely use them again.
Response from business owner
Thank you for your kind review we really appreciate it ♡
via Google
Kathy McPherson
Kathy McPherson
Excellent service! My carpet had pet urine stains and Short stop removed all stains. My carpet looks like new. Thank you 😊
via Facebook
Gloria Motta
Gloria Motta
My carpet looks amazing! Thank you 😁
via Facebook
Angela L
Angela L
They did absolutely amazing!! They took there time on each piece of furniture and rugs, and the process they used to clean was amazing! I’m obsessed with the sanitized lemon smell too. Can’t wait to use them again!!
Response from business owner
Thank you Angela it was our pleasure to clean for you today. I've been smelling the lemon breeze fragrance for 25 years & I never get sick of it. We sell the can for $15 at our shop along with spot removers for in-between cleaning – if you like to stop by sometime – you can use it to spritz around your furniture & area rugs. Thank again! Cheryl
via Google
petia vasquez
petia vasquez
These guys are amazing!!! Super knowledgeable ....they did a lot more than I expected as far as removing stains and trying to remove stains from my newly purchased home’s carpet. I thought I would have to replace, but decided to try a … read more
Response from business owner
Hi Petia,Thank you for taking a moment to review our service it means a lot to us! Chem-Dry solution called The Natural®, contains no soaps or detergents, it's safe and non-toxic for your family & pets plus we use 80% less water than typical steam cleaning so carpets dry quick, leaving no sticky residues behind. Glad everything work out so well!!C~
via Google
Ken Spears
Ken Spears
Shortstop Chem Dry did an amazing job for me when I moved out of my rental home. My landlord was concerned about dog allergens and potential stains. Chem Dry went the extra mile to make sure my landlord would be happy. And he was! At the … read more
Response from business owner
Thank you for taking a moment to review our services it was a pleasure working with you and glad everything worked out so well ♡♡ c~
via Google
Mary B
Mary B
Carpet looks new. Would highly recommend Short Stop Chem Dry.
Kevin P McCarthy
Kevin P McCarthy
Thoroughly satisfied with Short Stop Chem-Dry’s service cleaning my carpet and furniture today! Mike and Rachel were conscientious, informative, punctual, and very thorough! I highly recommend them & Short Stop Chem-Dry.
Response from business owner
Hi Kevin so happy all went well, I'll be sure to pass along your review comments to the team they love to hear. Thank you for sharing ♡♡Cheryl
via Google
Christa Howard
Christa Howard
They did a great job in my house
via Facebook
lana schmolitz
lana schmolitz
Rachel and Mike were very professional and knowledgeable. I actually enjoyed talking with them. They were prompt and did a thorough job. I love the clean smell. They were able to get urine smell out of the carpet.
Response from business owner
Hello Lana, Thank you for taking time to leave a nice review to Rachael & Mike we will pass along your comments they truly appreciate it! Enjoy your clean carpet! Cheryl 😉
via Google
Bill Jowers
Bill Jowers
Chem-Dry is the only carpet and upholstery cleaning company that I have used for the last 4 years. I am so glad that I learned about you through a friend. As a grandparent, I am always concerned with the "chemicals" brought into my home by … read more
via Facebook
Barb Kramer
Barb Kramer
I called with a very short notice. The truck, with 2 great guys, was here within a very short time. We had a sewer water issue that had to be cleaned, sanitized and deodorized. I cannot say enough about their professionalism which includes … read more
Response from business owner
Thank you Barb for taking a moment to review our services. Glad the guys were able to get to you short notice & everything worked out so well. Anything you need just let us know! c~
via Google
Kellsie Evans (Kellsie Nicole)
Kellsie Evans (Kellsie Nicole)
I am leaving this review and they havnt even left my driveway! I don’t even have words to explain how happy I am already. First when I sent in information to schedule and appointment I got a call back within 2 mins. They came the next day … read more
Response from business owner
Kellsie thank you so much for your review of our services – warms my heart honestly & we truly appreciate you taking the time to share your experience! Glad everything worked out, yes I remember you saying when you called your daughter is crawling, good luck you're going to need it let the fun begin! 😉
via Google
Jenna Manavi
Jenna Manavi
Absolutely awesome job! Amazing personalities, very thorough, and even willing to help with an additional rug service we thought we would have to take elsewhere! They picked it up, and will even drop it off! We could not be happier and will… read more
Response from business owner
Hi JennaThank you for your review of our services. The team will be thrilled to hear what you thought of their work, I'll pass along your comments ♡♡ c~
via Google
Betty Saputo
Betty Saputo
FIVE STARS Highly recommend. Professional, friendly, on time and went over and above cleaning my carpet. i will definitely be using them again in the future.
Response from business owner
Thank you Betty Saputo for your recommendation we really appreciate you!! 🙋‍♀️🥰
via Facebook
Tina Arroyo
Tina Arroyo
The people who came to clean my wool rug were fantastic! Quick, thorough and incredibly friendly! I will definitely be calling them the next time I need my rug cleaned! I highly recommend using them!
Response from business owner
Thank you Tina, glad we were able to fix/clean your wool rug. Thanks for taking a few moments to review our services it's our pleasure! Enjoy your evening! c~
via Google
Renee H
Renee H
Great. Loved the people and service.
Angi Mock
Angi Mock
Excellent service. The process was fast and got my white sofa much cleaner than I expected. They were very friendly and informative too.
Response from business owner
Thank you Angi glad everything went so well with your white sofa! I will pass along your comments to our team. Thanks again for your review! Cheryl~
via Facebook
Jeff Casper
Jeff Casper
Friendly, fast and reliable! All equipment including the van were in great shape and I felt smart by hiring them to clean our carpets. Good recommendations for what we buy and use for cleaning in between their visits.
Response from business owner
Hi Jeff Thank you for your review glad everything worked out! I will pass your comments along to the crew & enjoy this long weekend! c~
via Google
Ann V
Ann V
Just wanted to say Rachel and Mike were great I'm very satisfied with their job . . . And I will recommend your service thank you
margaret karski
margaret karski
Mike and Rachel were customer friendly, sufficient, hardworking, went out of their way to finish their job timely and the right way. They have great customer service and represent their company well in professional way. All in all very … read more
Response from business owner
Thank you Margaret for the great review I will pass it along to R & M they are hardworking and know they're stuff. Glad everything worked out thanks again!
via Google
Rose A
Rose A
I wish you see my master bedroom and my tv rooms.the beautiful job chem dry was so perfect. So clean. The best part I could use the rooms almost right away.
Jeri Buckley
Jeri Buckley
I was so impressed with both Rachel and Mike. They did a wonderful job and my dogs loved them both. They did an awesome job and we will use them again! Thank you, Cheryl for sending the best of the best to care for our home!!!
Response from business owner
Thank you Jeri, for reviewing our services glad everything went so well!!! Enjoy the rest of your day c~
via Google
Vannetta D
Vannetta D
The Service was 5 stars!!!! Thank You again 👍😊
Katie Ruman
Katie Ruman
They got all of the pet stains out, made it smell very good! It was a fast job and they were very friendly and knowledgeable! Sometimes our everyday build up of dirtiness on our carpets can be embarrassing and they made me feel better about… read more
Response from business owner
It was our pleasure thank you for review, I will pass your comments on to Rachael & MIke they are the pet whisperers for sure.
via Google
Ann S
Ann S
Great. Quick and easy. And a load off my mind. Sure the new owners will be pleased
sek
sek
It was like the Dynamic Duo stopped by and worked a miracle!! They were extremely knowledgeable about their cleaning products, friendly, efficient & did a wonderful job on the carpets. The bathroom tile was like new & the shower & shower … read more
Response from business owner
The "Dynamic Duo" that about sums those two up!! Thank you I will be sure to pass your comments along to Rach & Mike it's our pleasure and glad everything worked out so well!! Thanks again c~
via Google
Dee T
Dee T
Did a great job!'very nice technicians! The basement stairs came out the best ever! Couch looks great!
Lisa F
Lisa F
Fantastic! Prompt, professional & knowledgeable, friendly staff. Rachel & her partner got right to work & did a superior job. At pet looks & smells fantastic. We appreciate the quality! Will definitely call again!!! Great experience… read more
Maggie Howard
Maggie Howard
Our dog has stained our new couch and we had wine spills and all kinds of stains in our kids bedroom carpets. We haven’t had the carpets professionally cleaned in ten years! I was set on finding a chem-dry service and they drove an hour to … read more
Response from business owner
Maggie we get so tickled over reviews so happy it all worked out, will pass your comments along to Mike & Rachael they really work hard & agree they are crazy for animals and all critters. Thanks Again c~
via Google
Carol D
Carol D
Thank you Cheryl and Kathi for the great job and excellent customer service! You are the best!😍
Margo Moltmaker
Margo Moltmaker
Great experience! Rachel and Mike were professional and friendly. Fantastic job! I was able to schedule quickly and the whole process was very efficient. I would highly recommend this company and will use them in future. Thanks to everyone … read more
Response from business owner
Hi Margo, thank you for taking the time to write a review...glad everything worked out Rachael & Mike are awesome so thank you for that i will let them know you were happy with the work they did for you!! c~
via Google
katie w
katie w
They are AMAZING!!! They came and picked up my rug, moved my couch for me, took it, cleaned it to perfection in less than two weeks, AND didn’t give me any grief for us leaving it there for two months! (Long story haha) but I even got an … read more
Response from business owner
Thank you Katie for your nice review...I was a young mom many moons ago, I remember what its like to have someone help out every once in awhile...it was my pleasure!! c~
via Google
Louise Gibbs
Louise Gibbs
Short Stop has always done a fantastic job for us. They came out yesterday to do an unusual job. Our attic had probably 75 carpet remnants on the floor, they had never been cleaned in the probably fifty years they’ve been up there. Most of… read more
via Facebook
Sue Esper
Sue Esper
Rachel and Mike did an amazing job getting our carpet looking better than I thought possible. Very thorough and knowledgeable!
via Facebook
Lyida K
Lyida K
Excellent job! Highest recommendation! Quick, efficient and my carpet has never been cleaned this well by other services. Will definitely use them from now on!
Iza Scissorbella
Iza Scissorbella
Just used Short Stop Chem-dry yesterday and I can't say enough about what a lovely experience it was. I can't believe how wonderful my carpets smell and look! I called last minute, they fit me in within 24 hours and meticulously scrubbed … read more
Response from business owner
Hi Izabella & Thank you so much for your review I will pass your kind words along to Mike & Rachael. Enjoy your weekend & your fresh clean carpets! 😉 c~
via Google
Diane T
Diane T
What a wonderful job. I am so pleased my house smells so clean as soon as I walked into the back door I could smell that it was so fresh they did a terrific job
Patrice S
Patrice S
The husband-and-wife team I had were excellent. Not only very professional and friendly, they also took the time to explain to me everything about what they were doing and why they were doing it and what my results would be. I am thrilled … read more
Response from business owner
That would be Rachel & Michael...they do work very hard & thank you for your wonderful review we will pass your comments along they will be thrilled to hear...have a great day, glad everything worked out!! c~
via Google
Patrice R
Patrice R
Thank you again so much! You guys are fantastic and I really appreciated having you here.... I will definitely be calling you both out again. Hope you have a wonderful weekend and it was great meeting you both. 👍😁
Anonymous July 2018
Super friendly and able to answer all of our questions. We’ll be using Chem-Dry for all of our carpet &rug needs. We had our leather sectional cleaned and conditioned as well. Everything looks GREAT!
Russell C March 2018
Just wanted to say the two that came out to my house agin where great at doing a professional job as they did before and I was very pleased with their work and professionalism.  As a former employer I know how hard it is to find great help that gives the company a good reputation; and I feel these two do that for your company. The only thing I would change is that they leave a can of spot remover as I did not receive one this time.  It works so well on everything and was a lifesaver many times in between carpet cleanings.

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