SHORT STOP CHEM-DRY CUSTOMER REVIEWS
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We’d love to hear about your experience with our team here at Short Stop Chem-Dry. You can leave us a review by clicking on any of the review icons below! Scroll down to read customer reviews from others that have used our services.
Featured Review:

I drove 40 mins to drop off my couch cushion that had been stained by chocolate (light grey fabric) within the first week of owning. And let me tell you – I would do it again in a heartbeat!!! The lady who owns this place absolutely knows …
read moreHi Raquel, Thank you for the shout out. We rely on the magic of Chem-Dry's process truly is amazing. Our family has been cleaning with Chem-Dry 30 years & I still get a little nervous on delicate fabrics lol. I'm glad all ended well and you have your new sofa back, it was great to meet you! Cheryl shortstopchemdry.com
Short Stop Chem Dry came out to do our yearly carpet cleaning – yes, they are that wonderful that we have them come out once a year! Our carpets look so clean, bright and refreshed. The carpets are 100% dry super fast, there’s no soppy wet …
read moreHi Alyssa, Thank you for your review of our service. It's always a pleasure to see you guys!! Spring & summer will be here before we know it. I cant wait. Have a great day see ya again soon. 🙂
We just had Short Stop Chem-Dry come out for our yearly carpet cleaning and are so impressed!! We used them once before and were so pleased to have to them come back. They do an excellent job and are kind and quick! Our carpets look brand …
read moreCheryl and Dalton did an amazing job, they moved small furniture and communicated everything they were doing and even took my area rugs back to the shop to be thoroughly cleaned. They were a great team and the results speak for themselves, …
read moreHi Helene, nice to meet you we too were so happy with the results of your carpet. Glad it all worked out!!
Cheryl and the D 😝
It was like they waved a magic wand and made all of the pet messes just disappear! Four hours only and the carpet was ready for my pets to walk on again. No wet areas. No chemical smells. Just a very clean carpet.
Hey Dan, Thank you for your nice review it was great to meet you two's! Thank you for your business! See you again soon 🙂 Cheryl & Dalton
This is an amazing company, they go above and beyond to complete your service experience. This process is the only one I would use for carpet, dries in an hour, looks like brand new carpet. Highly recommend this company!!
Hi Elaine
It was great meeting you. Dalton & I had fun cleaning. Thank you for your review of our service we love what we do ( lol) Enjoy your weekend!! Cheryl & D~
I have used short stop chem dry twice. The first time was to remove pet urine after our elderly dog passed. They did a great job and I couldn't smell any urine anymore. Today they cleaned two rooms for me and it looks and smells amazing. I …
read moreHi Nicole,
Glad everything worked out and thank you for being a loyal customer means a lot to us! Cheryl & D~
I've been using Short Stop Chem-Dry for the past few years. I've been highly satisfied with their services. I was about ready to throw my couch out a few years ago because of pet stain smell that I tried everything on. Short Stop was able …
read moreHi Deena, Thanks for having us again always great to see you!! Good luck with the kittens! 🙂 Cheryl & D~
They did a fantastic job. Everything looks fresh and smells clean. Called to let me know they were on the way. Arrived ahead of schedule. Did a very thorough job. Kept me informed of their progress. Pleasant and very professional.
Hi Joan thank you for reviewing our service. It was our pleasure to clean carpet & upholstery for you beautiful home & fun backyard! 😉 Cheryl & Dalton
Professional and did an awesome job cleaning! Got some tough pet stains out without an issue. Priced extremely reasonably. Would highly recommend them!
Thank you Becky for taking a moment to review our service. Good luck with your move (ugh) It will be well worth the hard work!! Thanks again! Cheryl & Dalton 😁
I am completely satisfied with Chem Dry.
They were professional, courteous and followed Social distancing guidelines.
I will use them in the future!
HI Deborah, It was great meeting you today! Thank you for reviewing our service glad everything worked out. Looking forward to seeing you again soon 🙂 Cheryl & Dalton
Cheryl went beyond our expectations cleaning our high traffic stained cream area rug and light colored chair and pillows. Looks brand new! Very reasonably priced and fast and efficient! They are the only company we will call to do our …
read moreThank you Gordon for your mention of our service we really appreciate you two's and glad you had us again to clean. Have a great weekend! Cheryl & Dalton
I received excellent service from Short Stop Chem Dry! They were friendly, thorough and professional. The price was very reasonable and I will definitely recommend them to others 😊
Mary Ann thank you for your review of our service! Great getting to know you best part of our job is our clients! 🙂
I recommend shortstop chem dry to everybody I know! Cheryl and her company are very professional and know how to get your carpets clean and back to looking like new. You will not be disappointed and definitely get what you pay for and more …
read moreHi Deb, Thank you for your comments we really appreciate it! My family has been using Chem-Dry's process to clean almost 30 years I never get sick of the fresh smells it leaves behind. See you again 🙂
I recommend shortstop chem dry to everybody I know! Cheryl and her company are very professional and know how to get your carpets clean and back to looking like new. You will not be disappointed and definitely get what you pay for and more …
read moreThanks Deb we really appreciate your review of our service! Love the puppy Dalton wanted to take him with us. Love it!!
I used them today for my first time. I doubt I’ll ever use anyone else. I’ve never in my 58 years been this satisfied with a carpet cleaning company. Price is higher than others, but worth it. Carpet looks like new . Very pleasant workers …
read moreHI Toni Thank you for having us to clean it was great meeting you! Glad everything worked out!!! Cheryl & Dalton 😉
Just awesome is all I can say. My carpet looks brand new. Its never looked like this after Stanley Steemer clean it last. Highly recommended. Cheryl and Dalton are great. They both take such pride in their work.Best customer service!
Hi Karen thank you for your review of our service it was great to see you again! Call if you need us for the kitties we are always in the area. :)🐱🐱🐱
Cheryl and Dalton were very professional and explained the method and non toxic compounds to be used during the quoting process. Within two hours, they did exactly as quoted and we were very happy with the results. Even re-arranging the …
read moreThank you for your review of our service today it was our pleasure glad it all worked out, you called at a perfect time for sure!! Enjoy your weekend. Cheryl & Dalton
I was extremely pleased with receiving a next day appointment which was by chance but nonetheless wonderful. They cleaned my sectional couch which we had purchased secondhand and it turned out beautifully! I would recommend them in a …
read moreHi Kathy
Love your new sectional love the color deep blue perfect size for your room, great find!! Glad it all worked out ♡
Cheryl Pittiglio
My house smells wonderful again. I had some major issues with my cats marking, and the PERT treatment works. My carpet also looks beautiful! The technicians were timely and professional. I highly recommend them, and I and will use them …
read moreHi Penni, Thank you for taking a few moments to review our service. We were also so happy with the way your carpet turned out, I couldn't do this pet urine removal process without Chem-Dry's PURT product. Thanks again!! Cheryl
I was extremely satisfied with the work done by Short Stop Chem Dry....Cheryl and her son were friendly and efficient ....cost a little more but well worth it....my carpets were not sopping wet and they look and feel fantastic....I would …
read moreAwe thank you Marilyn sweet of you to leave a review. Crazy day today and it was nice to come home and read your comments. It was our pleasure!!!
Perfect removal of a very difficult stain! Highly recommend!!
Thanks Mary, I'm so glad that worked out, I will admit I was nervous when I saw the spot where the candle tipped over especially being it wool carpet oh boy, the carpet cleaning gods were shinning down on us. Thank you for your review have a great day!! Cheryl
I want to shout out to Cheryl Pittiglio for the Outstanding service today. From google search to complete in 4 hours and 33 minutes. My carpets got the royal treatment for pet urine from a beautiful dog I fostered for 17 days during the …
read moreThank you for your review Nancy, it was great meeting you♡
I want to shout out to Cheryl Pittiglio for the Outstanding service today. From google search to complete in 4 hours and 33 minutes. My carpets got the royal treatment for pet urine from a beautiful dog I fostered for 17 days during the …
read moreNancy it was a pleasure meeting you it's the best part of what we do! Anything you need we are always in the area, have a great day♡♡
The ladies that came to my house we’re both so great! This company and and those two workers really went above and beyond for me. I love my carpets! They look so nice and I’m am so taken back by the job they have done for me! I wish I could…
read moreHi Madeleine
Thank you for your kind review and thank you for calling on us in your time of need, I will keep you and your family in my prayers Cheryl and Cathi ♡♡🙏🙏
The service was great!!! The team was amazing- helpful, friendly, efficient and my stairs look great! They worked a miracle. Thank you Rachel and Mike!!!!
Hi Chauncey I think I mentioned Rachael & Mike are great problem solvers never to worry & so glad it all worked out. Thank you for your review it helps others decide who they should call for their carpet & upholstery cleaning!! c~
The owner and her son came out to clean our mattress. She was SO nice. I’m giving 4/5 only because they weren’t able to completely get the mattress stains out however, I didn’t get charged. Very appreciative for her time and thoughtfulness.
My concern was making it worse with over-trying to clean – darn it wish we could of gotten all of it. 😉 Nice meeting you both today good luck w your mattress hope it all works out! Cheryl & Dalton
I have nothing but great things to say about Short Stop Chem Dry. I had to call and reschedule a few times and it was never a problem. Every time I spoke with Cheryl, she was incredibly knowledgeable, kind, and understanding. Her and her …
read moreHi Abbie Thank you for your kind review glad we could buy you some more time with your carpet call anytime if we can help we always have a van near by. Enjoy your weekend! c~
The crew was great. Very knowledgeable about the details of their product, and pleasant to speak with as they worked.
Would highly recommend Chem Dry to anyone needing carpets cleaned.
Thank you.
Hi John Thank you for your kind review glad everything worked out! Call us if we can help with anything else we are always in the area. Thanks again! Cheryl
Short Stop Chem Dry is the only carpet cleaning company you’ll need. Dalton & Cheryl did a fantastic job! I can’t believe the results! I highly recommend them!
That is wonderful – thank you for taking a moment to write your review. We have been using the Chem-Dry carpet cleaning process in our family almost 30 years it still amazes me how clean it gets carpet and fabric washables without over-wetting. Thanks again & enjoy your holidays ♡♡
Your son and Vinnie are wonderful young men! Thank you again 😀
We had some furniture cleaned by Short Stop ChemDry, and they did an outstanding job. Beautiful work and very nice professional folks. We will definitely have them do more cleaning for us in future. And we will definitely recommend Short …
read moreThank you Ceclia and Dina it was great meeting you two sisters glad everything worked out for your mom and dad ♡♡
They were fabulous – timely, called 1/2 hour before arrival, did an excellent job, knowledgeable, thorough, professional and very personable – will definitely recommend and hire them again!
Hello Darra, Thank you for your review of our services really appreciate you taking a moment to let others know how things went. Have a great weekend & I will be certain to pass your review along to the technicians that worked your job. 😉 c~
They did absolutely amazing!! They took there time on each piece of furniture and rugs, and the process they used to clean was amazing! I’m obsessed with the sanitized lemon smell too. Can’t wait to use them again!!
Thank you Angela it was our pleasure to clean for you today. I've been smelling the lemon breeze fragrance for 25 years & I never get sick of it. We sell the can for $15 at our shop along with spot removers for in-between cleaning – if you like to stop by sometime – you can use it to spritz around your furniture & area rugs. Thank again! Cheryl
These guys are amazing!!! Super knowledgeable ....they did a lot more than I expected as far as removing stains and trying to remove stains from my newly purchased home’s carpet. I thought I would have to replace, but decided to try a …
read moreHi Petia,
Thank you for taking a moment to review our service it means a lot to us! Chem-Dry solution called The Natural®, contains no soaps or detergents, it's safe and non-toxic for your family & pets plus we use 80% less water than typical steam cleaning so carpets dry quick, leaving no sticky residues behind. Glad everything work out so well!!
C~
Shortstop Chem Dry did an amazing job for me when I moved out of my rental home. My landlord was concerned about dog allergens and potential stains. Chem Dry went the extra mile to make sure my landlord would be happy. And he was! At the …
read moreThank you for taking a moment to review our services it was a pleasure working with you and glad everything worked out so well ♡♡ c~
Carpet looks new. Would highly recommend Short Stop Chem Dry.
Thoroughly satisfied with Short Stop Chem-Dry’s service cleaning my carpet and furniture today! Mike and Rachel were conscientious, informative, punctual, and very thorough! I highly recommend them & Short Stop Chem-Dry.
Hi Kevin so happy all went well, I'll be sure to pass along your review comments to the team they love to hear. Thank you for sharing ♡♡
Cheryl
Rachel and Mike were very professional and knowledgeable. I actually enjoyed talking with them. They were prompt and did a thorough job. I love the clean smell. They were able to get urine smell out of the carpet.
Hello Lana, Thank you for taking time to leave a nice review to Rachael & Mike we will pass along your comments they truly appreciate it! Enjoy your clean carpet! Cheryl 😉
Chem-Dry is the only carpet and upholstery cleaning company that I have used for the last 4 years. I am so glad that I learned about you through a friend. As a grandparent, I am always concerned with the "chemicals" brought into my home by …
read moreI called with a very short notice. The truck, with 2 great guys, was here within a very short time. We had a sewer water issue that had to be cleaned, sanitized and deodorized. I cannot say enough about their professionalism which includes …
read moreThank you Barb for taking a moment to review our services. Glad the guys were able to get to you short notice & everything worked out so well. Anything you need just let us know! c~
I am leaving this review and they havnt even left my driveway! I don’t even have words to explain how happy I am already. First when I sent in information to schedule and appointment I got a call back within 2 mins. They came the next day …
read moreKellsie thank you so much for your review of our services – warms my heart honestly & we truly appreciate you taking the time to share your experience! Glad everything worked out, yes I remember you saying when you called your daughter is crawling, good luck you're going to need it let the fun begin! 😉
Absolutely awesome job! Amazing personalities, very thorough, and even willing to help with an additional rug service we thought we would have to take elsewhere! They picked it up, and will even drop it off! We could not be happier and will…
read moreHi Jenna
Thank you for your review of our services. The team will be thrilled to hear what you thought of their work, I'll pass along your comments ♡♡ c~
The young men that came to my home were very professional,explained everything in detail and most of all did a very good job,carpet looks like new,would highly recommend them.
Hi Linda Thank you for taking the time to review our services! The young men Dalton & Wes will be thrilled to hear you were happy with the cleaning they did for you. Have a great summer! Cheryl
The people who came to clean my wool rug were fantastic! Quick, thorough and incredibly friendly! I will definitely be calling them the next time I need my rug cleaned! I highly recommend using them!
Thank you Tina, glad we were able to fix/clean your wool rug. Thanks for taking a few moments to review our services it's our pleasure! Enjoy your evening! c~
Great. Loved the people and service.
What a wonderful company. Did a fantastic job. Was on time and the team was so very professional and friendly. I can't believe every stain GONE! I will always use them.
Thank you Joanne for taking a moment to review our service. You had Dalton & Wess this early morning...so glad it all worked out! I will be sure to pass along your comments they love to hear them!! c~
Excellent service. The process was fast and got my white sofa much cleaner than I expected. They were very friendly and informative too.
Thank you Angi glad everything went so well with your white sofa! I will pass along your comments to our team. Thanks again for your review! Cheryl~
Mike and Rachael are super friendly and knowledgeable about their product and service. I cannot recommend them highly enough. I will certainly be using them again!!
Hi Elizabeth, Thank you for your review of our staff and service! I will pass along your comments to Rachael & Mike we love them too!!! c~
Friendly, fast and reliable! All equipment including the van were in great shape and I felt smart by hiring them to clean our carpets. Good recommendations for what we buy and use for cleaning in between their visits.
Hi Jeff Thank you for your review glad everything worked out! I will pass your comments along to the crew & enjoy this long weekend! c~
Just wanted to say Rachel and Mike were great I'm very satisfied with their job . . . And I will recommend your service thank you
Very professional, knowledgeable and friendly. Gave us great tips for future stains and pet accidents. My carpet looks and smells like new!
Thank you for the great review of our services, we will be over your way soon & i will leave you a sample of our world famous spot remover on your front porch. If you have any questions give a call we are always in the area. Thanks again nice meeting you both!! c~
Mike and Rachel were customer friendly, sufficient, hardworking, went out of their way to finish their job timely and the right way. They have great customer service and represent their company well in professional way. All in all very …
read moreThank you Margaret for the great review I will pass it along to R & M they are hardworking and know they're stuff. Glad everything worked out thanks again!
I wish you see my master bedroom and my tv rooms.the beautiful job chem dry was so perfect. So clean. The best part I could use the rooms almost right away.
I was so impressed with both Rachel and Mike. They did a wonderful job and my dogs loved them both. They did an awesome job and we will use them again! Thank you, Cheryl for sending the best of the best to care for our home!!!
Thank you Jeri, for reviewing our services glad everything went so well!!! Enjoy the rest of your day c~
The Service was 5 stars!!!! Thank You again 👍😊
They got all of the pet stains out, made it smell very good! It was a fast job and they were very friendly and knowledgeable! Sometimes our everyday build up of dirtiness on our carpets can be embarrassing and they made me feel better about…
read moreIt was our pleasure thank you for review, I will pass your comments on to Rachael & MIke they are the pet whisperers for sure.
Great. Quick and easy. And a load off my mind. Sure the new owners will be pleased
It was like the Dynamic Duo stopped by and worked a miracle!! They were extremely knowledgeable about their cleaning products, friendly, efficient & did a wonderful job on the carpets. The bathroom tile was like new & the shower & shower …
read moreThe "Dynamic Duo" that about sums those two up!! Thank you I will be sure to pass your comments along to Rach & Mike it's our pleasure and glad everything worked out so well!! Thanks again c~
Did a great job!'very nice technicians! The basement stairs came out the best ever! Couch looks great!
Fantastic! Prompt, professional & knowledgeable, friendly staff. Rachel & her partner got right to work & did a superior job. At pet looks & smells fantastic. We appreciate the quality! Will definitely call again!!! Great experience…
read moreThis team did an awesome job cleaning and sanitizing our carpets! Punctual, super friendly, knowledgeable, I would definitely hire them again! Highly recommend!!!
Hello Therese, I will pass your comments along to Rachael & Mike...thank you so much for taking the time to write a review we really appreciate you. Glad it all worked out!! c~
Our dog has stained our new couch and we had wine spills and all kinds of stains in our kids bedroom carpets. We haven’t had the carpets professionally cleaned in ten years! I was set on finding a chem-dry service and they drove an hour to …
read moreMaggie we get so tickled over reviews so happy it all worked out, will pass your comments along to Mike & Rachael they really work hard & agree they are crazy for animals and all critters. Thanks Again c~
Thank you Cheryl and Kathi for the great job and excellent customer service! You are the best!😍
Awesome team!!! Rachael and Mike were friendly, efficient and did such a wonderful job! My carpets look and smell great! Thank you!
Hi Peggy Thank you for your review of our company. Rachael & Mike our dynamic duo, i will pass your review along to them we love all the feedback. As for those doggies Rachael is the animal whisperer...we have chased baby bunnies down Hayes to save them & gotten out of the van in traffic to save a praying mantis we love all the animals for sure!!! Thanks again~ lol
Great experience! Rachel and Mike were professional and friendly. Fantastic job! I was able to schedule quickly and the whole process was very efficient. I would highly recommend this company and will use them in future. Thanks to everyone …
read moreHi Margo, thank you for taking the time to write a review...glad everything worked out Rachael & Mike are awesome so thank you for that i will let them know you were happy with the work they did for you!! c~
They are AMAZING!!! They came and picked up my rug, moved my couch for me, took it, cleaned it to perfection in less than two weeks, AND didn’t give me any grief for us leaving it there for two months! (Long story haha) but I even got an …
read moreThank you Katie for your nice review...I was a young mom many moons ago, I remember what its like to have someone help out every once in awhile...it was my pleasure!! c~
Short Stop has always done a fantastic job for us. They came out yesterday to do an unusual job. Our attic had probably 75 carpet remnants on the floor, they had never been cleaned in the probably fifty years they’ve been up there.
Most of…
read moreBy and far the best carpet cleaning and service combined. Always exceptional.
Awe thank you Beel you are one of our very first clients who has trusted us over the years to clean for you. We so appreciate you & thank you for your review. I was taken back at how grown your son is awesome young man & very friendly. Amazing how fast our kids have grown. Thanks again always a pleasure!!! c~
Serving:
Macomb County & Wayne County, Michigan. Including: Clinton Township, Shelby Township, Utica, Macomb, Harrison Township, Chesterfield, New Baltimore, Warren, St Clair Shores, Grosse Pointe, Grosse Pointe Woods, Grosse Pointe Farms, Harper Woods & Detroit.
Macomb County: (586) 612-1830
Wayne County: (313) 622-1693
24378 Crocker Blvd
Clinton Township, MI 48036-2336
Mon-Sat: 7am-8pm; Sun: 8am-6pm

*Based on independent lab testing associated with EPA registration #s 87742-1-92595, 84683-3-74771 and 70385-6. Hard non-porous surfaces including sealed stone and VCT surfaces were evaluated. Bacteria and viruses tested include salmonella, influenza and E. coli. Our sanitizers associated with EPA registration #s 87742-1-92595, 84683-3-74771 and 70385-6 have been approved by the EPA for use against the Novel Coronavirus SARS-CoV-2, the cause of COVID-19.